Loyalty Program
Hello, new readers! And to our regulars, thank you for coming back! To show our appreciation, we launched a loyalty program on 8 July, 2026. Whether you’re shopping online or in-store, you can now earn 20% off on every fourth order!
How it works:
There is no separate joining process. There are also no codes or deadlines.
If you shop from our website:
Continue as usual. The discount will be automatically applied on every fourth order at checkout. Note that the orders are counted against the email ID provided at checkout, so remember to use the same email ID.
If you shop in person from our stores:
Just make sure to provide your email ID while billing. You will receive an email when your discount is ready, after every third order. On your next in-store order, just show it to our staff and we will apply the discount for you.
If you shop both online and in-store:
Simply ensure that you provide the same email ID in both places. Everything else remains the same.
FAQs
Q. I don’t want to share my email ID because I am concerned about my privacy.
A. Your email ID will be used to keep track of your order counts, and to notify you when your discount is ready. You will not receive any promotional emails like our newsletters without your consent, although we might reach out on infrequent occasions with something special to thank you for being a part of our loyalty program. Your email ID will never be shared with a third party.
If you are still concerned about sharing your email address, that’s okay! You can continue to shop with us as usual without providing it, and without participating in our loyalty program.
Q. I have been shopping from Champaca for a while and I have many orders already. Will I get a discount on those orders in retrospect as well?
A. Unfortunately, no. We only launched the program on 8 July, 2026. That is when we start counting orders from, as long your email ID was consistently provided across all your orders.
Q. I forgot to bring my email to the store!
A. No worries! Just inform us at the billing desk about your discount, provide us with your email ID, and we will check and apply the discount for you.
Q. I forgot to inform the staff about my fourth order discount. Will I still be able to avail it?
A. Yes! We will email you on every order after your third order until you avail your discount. Just inform us whenever you recall, and we will apply your discount. On your website orders, this will happen automatically so there won’t be any extra action required on your part.
When you finally avail your discount, we will start counting your orders again. Just note that we won’t be able to retrospectively apply your discounts, which is to say that if you miss your fourth order discount and only avail it on your seventh order since the start of the program, we will only be able to apply the discount one time, and will start to count your orders again from that order.
Q. What items does this discount apply to?
A. It applies to your whole cart on in-store orders, unless your order consists of only food. On the website, it applies to books, book bundles, stationery, gift boxes and art prints.
Q. What items does it not apply to?
A. Courses, event tickets, subscriptions, library registration and food items.
Q. What does every fourth order mean?
A. Orders are counted from the date of the program launch. After your discount on the fourth order, we’ll start counting again so that your eighth order, twelfth order, etc., get discounts. In case you miss availing your discount in-store on your fourth order, we will begin counting again from when you do.
Have more questions? Write to us at hello@champaca.in.
